Terms of Service

Welcome to Peachora! By accessing or using our website peachora.store and purchasing our products, including luxury faux floral arrangements and handcrafted rattan storage baskets, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Services.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. General

  • Peachora provides a curated shopping experience focusing on premium faux florals and artisanal rattan storage solutions.

  • We reserve the right to update or modify these Terms at any time. Updates will be posted on the website with a new “Effective Date.”

  • By continuing to use the Services, you accept any updates or changes.

  • The use of Peachora services is intended for individuals who are at least 18 years old or of legal age in your jurisdiction.

2. Account Registration

  • Users may create an account to track orders, save preferences, and facilitate faster checkout.

  • You are responsible for maintaining the confidentiality of your login credentials and are responsible for all activity under your account.

  • Notify us immediately if you suspect unauthorized use of your account.

  • Peachora is not liable for losses due to unauthorized access if proper precautions are not taken.

3. Orders, Payments, and Pricing

  • All orders are subject to acceptance and product availability.

  • Prices, promotions, and discounts may change without prior notice.

  • Payments are processed via Shopify-supported payment gateways, which may include credit/debit cards, PayPal, or other methods.

  • You agree to provide accurate, complete, and current billing, shipping, and contact information.

  • Peachora reserves the right to cancel orders that appear fraudulent, contain pricing errors, or violate our policies.

4. Product Descriptions

  • We strive to ensure product images and descriptions are accurate and detailed.

  • Due to the handcrafted and artistic nature of our items, slight variations in color, size, or texture may occur.

  • Materials used include premium silk, faux peonies, hydrangeas, lilies, orchids, and handwoven rattan.

  • Customers acknowledge that these natural variations are part of the uniqueness and charm of Peachora products.

5. Shipping, Delivery, and Risk of Loss

  • Peachora’s Shipping Policy governs all orders and should be reviewed carefully.

  • Risk of loss for products passes to the customer upon delivery to the carrier.

  • Customers are responsible for providing accurate shipping addresses.

  • Orders shipped internationally may be subject to customs, import duties, and local regulations, which are the responsibility of the recipient.

6. Returns and Refunds

  • Returns, refunds, and exchanges are governed by Peachora’s Return Policy.

  • Please review the Return Policy for eligibility, process, timelines, and shipping responsibilities.

7. Intellectual Property

  • All content on peachora.store, including product images, descriptions, design concepts, logos, and website elements, is owned by Peachora or its licensors.

  • You may not copy, reproduce, modify, or distribute any content without Peachora’s explicit written consent.

  • Unauthorized use may result in civil or criminal penalties.

8. Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes or violate applicable laws.

  • Attempt to interfere with website security, integrity, or functionality.

  • Reproduce or sell Peachora products without authorization.

  • Post fraudulent reviews or manipulate product ratings.

9. Limitation of Liability

  • To the fullest extent permitted by law, Peachora shall not be liable for indirect, incidental, consequential, or punitive damages.

  • Our total liability arising from your purchase or use of our services shall not exceed the total amount paid by you for the relevant product.

  • This limitation applies to damages arising from:

    • Product use or misuse

    • Delays, lost shipments, or customs issues

    • Technical issues with the website or order processing

10. Indemnification

  • You agree to indemnify and hold harmless Peachora, its affiliates, employees, and partners from any claims, damages, or expenses arising from:

    • Your violation of these Terms

    • Your misuse of Peachora products or services

    • Your unlawful or negligent acts

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

  • Any disputes will be resolved in state or federal courts located in Los Angeles County, California.

  • You agree to submit to the exclusive jurisdiction of these courts for all disputes related to Peachora.

12. International Customers

  • Orders from international customers are subject to customs, duties, taxes, and local laws.

  • Customers are responsible for all fees and compliance with import regulations.

  • Peachora is not liable for delays caused by customs or import authorities.

13. Privacy and Data Protection

  • Peachora collects and processes personal information in accordance with our Privacy Policy.

  • By using our Services, you consent to the collection, use, and sharing of your information as outlined in the Privacy Policy.

  • For more details, please review our Privacy Policy on peachora.store.

14. Termination

  • Peachora reserves the right to suspend or terminate your account or access to the website at any time for violations of these Terms.

  • Termination does not affect your obligations or Peachora’s rights under these Terms, including liability for previously placed orders.

15. Contact Us

For questions regarding these Terms, orders, products, or general inquiries, please contact Peachora:

Email: service@peachora.store
Phone: +774 220 5595
Address: WILD ORCHID GARDEN 5158 HOLLYWOOD BLVD LOS ANGELES, CA 90027, US